If you’ve ever dialed 411 to find a telephone number in North America, there’s a 90% chance that some portion of your call used infrastructure or services provided by VoltDelta. VoltDelta integrates carrier-grade contact-center solutions that enable our customers to compete better, reduce operational costs and build revenue-earning services. Our solutions deliver IVR and speech automation, agent desktop, call management, the latest IP network technology, advertising and promotional revenue streams, and enablers for multi-modal services.

For 30 years, we've helped customers in the demanding environments of directory assistance and emergency services. Our solutions focus on tight integration of technology with agents to optimize customer satisfaction, agent efficiency, agent satisfaction, maintenance efficiency and your bottom line. VoltDelta’s integration expertise, professional services consulting and breadth of product offerings give you the flexibility to be creative in how you integrate and/or upgrade your existing solutions, migrate to new enhanced solutions, geographically distribute, and extend your overall call center operations and services.

VoltDelta has customers in 55 countries, with our average customer relationship extending more than 10 years. Our core IVR, call management and database solutions each handle many billions of transactions every year, with [99.999%] accuracy.

Industry leaders trust VoltDelta’s carrier-grade, leading-edge contact-center infrastructure, professional-services support and service solutions to power their local and global operations.

Visit www.voltdelta.com