Customer Care and Call Center
The importance of your customer care and call center staff cannot be overstated: These employees are often the only contact your customers have with your company. You need to know that your agents are consistently professional, personable, and capable of delivering the quality of service that will satisfy your customers.
Volt can provide the qualified direct-hire talent that ensures a positive experience for your customers. We recognize that the employee’s success hinges on more than just the ability to handle the work – he or she needs to understand the communication goals of the company and convey that to the customer. Volt’s collaborative approach to recruiting provides insight into your company, and our systematic screening and interviewing process identifies those candidates who can best represent your services and your company.
Our consultative, customized direct-hire solutions deliver the talent you need and the peace of mind to know that your customers will have a positive experience with your business.
Professional Search and Direct-Hire Specialties:
- Bilingual Customer Care
- Call Center Management
- Client/Customer Service
- Inbound/Outbound Call Center
- Order Entry
- Product & Technical Support
- Telemarketing Sales